Refund policy
At The Butcher's Dining, we value your satisfaction and aim to provide the best possible shopping experience. Please take a moment to review our return and refund policy:
Returns and Exchanges for Perishable Items
Unfortunately, we are unable to accept returns or exchanges for products in good condition due to safety and hygiene concerns of perishable items.
Damaged or Incorrect Items
If you receive a damaged item or the wrong item, please contact us within 24 hours of delivery. You can reach us at +65 82089156 or email us at contactus@tbd.com.sg.
Damages and Issues
Upon receiving your order, please inspect it promptly. If you discover that an item is defective, damaged, or incorrect, please contact us immediately. This allows us to assess the issue and work towards a resolution.
Refunds
If it's determined that you are eligible for a refund due to damaged goods, we will notify you promptly. The refund will be processed back to your original payment method within 10 business days. Please keep in mind that your bank or credit card company may require additional time to process and post the refund.
Returns and Exchanges for Perishable Items
Unfortunately, we are unable to accept returns or exchanges for products in good condition due to safety and hygiene concerns of perishable items.
Damaged or Incorrect Items
If you receive a damaged item or the wrong item, please contact us within 24 hours of delivery. You can reach us at +65 82089156 or email us at contactus@tbd.com.sg.
Damages and Issues
Upon receiving your order, please inspect it promptly. If you discover that an item is defective, damaged, or incorrect, please contact us immediately. This allows us to assess the issue and work towards a resolution.
Refunds
If it's determined that you are eligible for a refund due to damaged goods, we will notify you promptly. The refund will be processed back to your original payment method within 10 business days. Please keep in mind that your bank or credit card company may require additional time to process and post the refund.